:root{--primary:#1e73ff;--primary-hover:#1662e3;--primary-light:#eef6ff;--secondary:#64748b;--text-main:#1e293b;--text-light:#94a3b8;--bg-body:#f1f5f9;--bg-card:#fff;--border:#e2e8f0;--success:#10b981;--warning:#f59e0b;--danger:#ef4444;--radius:12px;--shadow:0 4px 6px -1px #0000000d, 0 2px 4px -1px #00000008;--shadow-lg:0 10px 15px -3px #0000000d, 0 4px 6px -2px #00000006;--font:"Noto Sans", system-ui, sans-serif;--sidebar-width:260px}*{box-sizing:border-box;margin:0;padding:0}body{font-family:var(--font);background-color:var(--bg-body);color:var(--text-main);height:100vh;overflow:hidden}a{color:inherit;text-decoration:none}button{font-family:var(--font)}#root{height:100vh}.login-view{background:var(--bg-body);justify-content:center;align-items:center;height:100vh;display:flex}.login-card{background:var(--bg-card);border-radius:var(--radius);box-shadow:var(--shadow-lg);width:100%;max-width:420px;padding:2.5rem}.login-logo{justify-content:center;align-items:center;gap:10px;margin-bottom:.5rem;font-size:1.6rem;font-weight:700;display:flex}.login-logo .logo-img{object-fit:contain;width:auto;max-width:100%;height:64px}.login-sub{color:var(--secondary);margin-bottom:2rem}.form-group{margin-bottom:1rem}.form-label{color:var(--secondary);margin-bottom:.4rem;font-size:.85rem;display:block}.form-control{border:1px solid var(--border);width:100%;color:var(--text-main);background:#fff;border-radius:10px;padding:.75rem .9rem;font-size:.95rem}.form-control:focus{border-color:var(--primary);outline:none;box-shadow:0 0 0 3px #1e73ff1a}.form-grid{grid-template-columns:repeat(2,1fr);gap:1rem;display:grid}.btn{cursor:pointer;border:none;border-radius:10px;padding:.7rem 1.2rem;font-weight:600;transition:all .2s}.btn-primary{background:var(--primary);color:#fff}.btn-primary:hover{background:var(--primary-hover)}.btn-outline{border:1px solid var(--border);color:var(--text-main);background:0 0}.btn-outline:hover{border-color:var(--primary);color:var(--primary)}.btn-sm{padding:.4rem .7rem;font-size:.85rem}#app-view{height:100vh;display:flex}.sidebar{width:var(--sidebar-width);background:var(--bg-card);border-right:1px solid var(--border);flex-direction:column;justify-content:flex-start;gap:1.5rem;padding:1.5rem 1.2rem;display:flex}.brand{justify-content:center;align-items:center;gap:10px;margin-bottom:2rem;font-size:1.4rem;font-weight:700;display:flex}.brand .brand-logo-img{object-fit:contain;width:auto;max-width:100%;height:40px}.nav-menu{flex-direction:column;gap:.5rem;list-style:none;display:flex}.nav-link{color:var(--text-main);border-radius:10px;align-items:center;gap:10px;padding:.7rem .9rem;display:flex}.nav-link .nav-icon{flex-shrink:0;width:18px;height:18px}.nav-link.active,.nav-link:hover{background:var(--primary-light);color:var(--primary)}.user-mini{border-top:1px solid var(--border);align-items:center;gap:10px;margin-top:auto;padding-top:1rem;display:flex}.avatar{background:var(--primary-light);width:42px;height:42px;color:var(--primary);border-radius:12px;justify-content:center;align-items:center;font-weight:700;display:flex}.main-content{flex-direction:column;flex:1;display:flex}.topbar{background:var(--bg-card);border-bottom:1px solid var(--border);justify-content:space-between;align-items:center;padding:1rem 1.5rem;display:flex}.page-title{font-size:1.2rem;font-weight:600}.icon-btn{border:1px solid var(--border);cursor:pointer;background:0 0;border-radius:10px;justify-content:center;align-items:center;width:36px;height:36px;display:inline-flex;position:relative}.content-scroll{height:calc(100vh - 70px);padding:1.5rem;overflow-y:auto}.stats-grid{grid-template-columns:repeat(auto-fit,minmax(220px,1fr));gap:1rem;margin-bottom:2rem;display:grid}.stat-card{background:var(--bg-card);border-radius:var(--radius);box-shadow:var(--shadow);justify-content:space-between;align-items:center;padding:1.2rem;display:flex}.stat-icon{border-radius:12px;justify-content:center;align-items:center;width:48px;height:48px;display:flex}.bg-blue-light{color:var(--primary);background:#e0edff}.bg-orange-light{color:var(--warning);background:#fff7ed}.bg-green-light{color:var(--success);background:#ecfdf3}.table-container{background:var(--bg-card);border-radius:var(--radius);box-shadow:var(--shadow);overflow:hidden}table{border-collapse:collapse;width:100%}th,td{border-bottom:1px solid var(--border);text-align:left;padding:.9rem 1rem}th{color:var(--secondary);background:#f8fafc;font-size:.85rem}.badge{background:var(--primary-light);color:var(--primary);border-radius:999px;padding:.2rem .6rem;font-size:.75rem;font-weight:600;display:inline-flex}.badge.open{color:var(--warning);background:#fff7ed}.badge.in-progress{color:var(--primary);background:#e0edff}.badge.resolved{color:var(--success);background:#ecfdf3}.badge.na{color:#6b7280;background:#f3f4f6}.badge-priority-low{color:#3b82f6;background:#e0edff}.badge-priority-medium{color:#f59e0b;background:#fff7ed}.badge-priority-high{color:#ef4444;background:#fee2e2}.filter-bar{flex-wrap:wrap;align-items:center;gap:1rem;margin-bottom:1.2rem;display:flex}.search-box{border:1px solid var(--border);background:#fff;border-radius:10px;align-items:center;gap:.5rem;padding:.5rem .75rem;display:flex}.search-box input{border:none;outline:none;width:220px}.notification-panel{background:var(--bg-card);border:1px solid var(--border);width:320px;box-shadow:var(--shadow-lg);z-index:1000;border-radius:12px;position:absolute;top:70px;right:20px}.notification-panel-header{border-bottom:1px solid var(--border);padding:.8rem 1rem;font-weight:600}.notification-list{max-height:300px;overflow-y:auto}.notification-item{border-bottom:1px solid var(--border);padding:.8rem 1rem}.notification-item.read{opacity:.7}.notification-empty{text-align:center;color:var(--text-light);padding:1rem}.badge-dot{background:var(--danger);border-radius:50%;width:8px;height:8px;position:absolute;top:6px;right:6px}.badge-count{background:var(--danger);color:#fff;border-radius:999px;padding:2px 6px;font-size:.65rem;position:absolute;top:-6px;right:-6px}.top-actions{align-items:center;gap:.5rem;display:flex;position:relative}.page-section{display:block}.ticket-layout{grid-template-columns:1fr;gap:1rem;display:grid}.admin-grid{grid-template-columns:repeat(auto-fit,minmax(280px,1fr));gap:1rem;display:grid}.spinner-container{color:var(--text-light);flex-direction:column;justify-content:center;align-items:center;gap:.75rem;padding:2rem;display:flex}.spinner{border:3px solid var(--primary-light);border-top-color:var(--primary);border-radius:50%;width:36px;height:36px;animation:1s linear infinite spinner-rotate}.spinner-sm{border-width:2px;width:20px;height:20px}.spinner-lg{border-width:4px;width:48px;height:48px}.spinner-text{font-size:.95rem}.empty-state{text-align:center;color:var(--text-light);padding:2.5rem 1rem}.empty-state-icon{opacity:.5;color:var(--primary);margin-bottom:.75rem;font-size:2.4rem;display:block}.empty-state-title{color:var(--text-main);margin-bottom:.35rem;font-weight:600}.empty-state-description{font-size:.9rem}.link-button{color:var(--primary);cursor:pointer;background:0 0;border:none;padding:0;font-weight:600}.link-button:disabled{color:var(--text-light);cursor:not-allowed}.toast-container{z-index:1100;flex-direction:column;gap:.75rem;max-width:min(420px,100% - 2rem);display:flex;position:fixed;top:1.25rem;right:1.25rem}.toast{box-shadow:var(--shadow-lg);background:var(--bg-card);border-left:4px solid var(--primary);border-radius:12px;justify-content:space-between;align-items:flex-start;gap:1rem;padding:1rem 1.1rem;animation:.25s ease-out toast-slide-in;display:flex}.toast-title{margin-bottom:.25rem;font-weight:600}.toast-message{color:var(--secondary);font-size:.92rem}.toast-success{border-left-color:var(--success)}.toast-error{border-left-color:var(--danger)}.toast-warning{border-left-color:var(--warning)}.toast-info{border-left-color:var(--primary)}.toast-close{cursor:pointer;color:var(--text-light);background:0 0;border:none;font-size:1.1rem}.modal-backdrop{z-index:1200;background:#0f172a66;justify-content:center;align-items:center;padding:1rem;display:flex;position:fixed;inset:0}.modal-card{background:var(--bg-card);width:min(440px,100%);box-shadow:var(--shadow-lg);border-radius:14px;flex-direction:column;gap:1rem;padding:1.5rem;animation:.2s ease-out modal-pop;display:flex}.modal-title{font-size:1.1rem;font-weight:600}.modal-message{color:var(--secondary);font-size:.95rem}.modal-actions{justify-content:flex-end;gap:.75rem;display:flex}@keyframes toast-slide-in{0%{opacity:0;transform:translateY(-6px)}to{opacity:1;transform:translateY(0)}}@keyframes modal-pop{0%{opacity:0;transform:scale(.98)}to{opacity:1;transform:scale(1)}}@keyframes spinner-rotate{to{transform:rotate(360deg)}}.full-width{grid-column:1/-1}@media (max-width:768px){.sidebar{z-index:999;height:100vh;transition:left .3s;position:fixed;top:0;left:-100%}.sidebar.active{left:0}.form-grid{grid-template-columns:1fr}.login-logo .logo-img{height:52px}.brand .brand-logo-img{height:32px}.login-card{padding:1.5rem}}